Refund policy

Return Policy:

At Chromawings, we strive to provide you with the highest quality products and services. Please review our return policy below:

1. Physical Products:

   • If you receive a physical product that is damaged or defective, please contact us within 7 days of receiving the item to arrange for a return or exchange.
   • We will provide a prepaid return shipping label for damaged or defective items.
   • Returns for reasons other than damage or defect may be subject to a restocking fee.
   • All returned items must be in their original condition and packaging.

2. Digital Products:

   • Due to the nature of digital products, all sales are final. Once a digital product has been downloaded, it cannot be returned or refunded.
   • However, if you have not received the promised digital product or if the product received is not as described, please contact us immediately for assistance.

3. Refund Process:

   • Refunds for eligible returns will be processed within 7 days of receiving the returned item.
   • Refunds will be issued to the original payment method used for the purchase.
   • Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item is damaged or defective.

4. Contact Us:

   • If you have any questions or concerns about our return policy, please contact us at hello@chromawings.com.

By making a purchase from Chromawings, you agree to abide by the terms of our return policy outlined above.

This return policy is subject to change without notice. Please refer to our website for the most current version.

Chromawings